Bioulife Return and Refund Policy
Most items purchased from BIOULIFE INNOVATIVE NUTRITION through Bioulife.com may be returned within 30 calendar days of the date they were shipped to you for a 90% refund of the purchase price (10% restocking fee).
All returns, whether by a Customer, or Distributor, must be made as follows:
- Download Product Return Form (PRAF) and fill the form and send it to the company before they return the products.
- Ship items to the address provided by Bioulife Customer service when you are given our PRAF.
- Provide a copy of the invoice with the returned products or service. Such invoice must reference the PRAD and include the reason for the return.
We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Bioulife.
Original shipping charges are non-refundable and charges for returned items are the responsibility of the customer. Bioulife takes no responsibility for missing incoming deliveries of a return.
Cancellation Policy: If a Distributor or Customer wishes to cancel an order, please call customer service and support immediately. We can only cancel orders before it ships. If an order has already shipped, please refer to the return policy