Shipping policy
Shipping Information
Please be aware that shipping availability and estimated timeframes may change. For the most current delivery information, please refer to the tracking details in your shipping confirmation email.
Shipping Within Canada
Standard shipping: $12.99 (estimated delivery in 7-14 business days)
Free shipping: Available on orders over $75 before tax and discounts*
*Please note that free shipping may not be available for some remote areas, and additional charges may apply. If necessary, we will contact you directly regarding your order.
Shipping to the USA
Standard shipping: $15.99 (estimated delivery in 7-14 business days)
Free shipping on orders over $100 before tax and discounts*
*Please note that free shipping may not be available for some remote areas, and additional charges may apply. If necessary, we will contact you directly regarding your order.
Free shipping: Available on orders over $55 before tax and discounts*
International Shipping
BiouLife ships internationally to select countries. Shipping fees and delivery times will be calculated at checkout based on your location.
Packaging Tracking
After your order is processed and shipped, you will receive a confirmation email with tracking information. You can monitor your order shipping and delivery status on the carrier’s website.
Regarding Shipping Delays
We strive to deliver your package promptly. However, delays may occur due to weather conditions, customs clearance, address issues, or supply chain disruptions. We appreciate your patience and recommend checking with your local mail service for updates on shipping delays.
Our Shipping Carriers
Orders are shipped via Canada Post for orders within Canada and via USPS for US orders. Additional carriers may be used for international shipments.
Duties, Taxes, and Additional Charge
Applicable sales tax is applied at checkout for all Canadian orders. For international orders, duties, taxes, and any additional non-refundable fees are determined by the customs authority at the destination and are the recipient's responsibility.
Military Addresses (APO/FPO)
Standard shipping timeframes do not apply to military addresses. Orders sent to APO and FPO addresses may experience longer delivery times due to additional handling and processing.
We value your business and are committed to providing you the best possible service. If you have any further questions or require additional assistance, please feel free to contact us.
Thank you for choosing BiouLife!